Ensure the highest standard of customer service, reinforce a positive customer relationship and become the customer’s trusted advisor in accordance with Aramex values.
Typical duties included are but not limited to:
 Serve walk-in customers in Aramex retail outlets and provide information and advice to customers
 Sell cash shipments as per station cash selling policy
 Process and prepare cash shipments for shipping
 Manage and meet customer expectations and sustain high satisfactory service level.
 Handle & resolve customers’ complaints on the spot.
 Communicate with the concerned teams/ operations within Aramex to gather
/ convey the required information.
 Maintain proper customer information to identify frequent shippers for available promotions.

Job Details

Date Posted: 2016-04-20
Job Location: Cairo, Egypt
Job Role: Sales
Company Industry: Shipping

Preferred Candidate

Career Level: Entry Level
Nationality: Egypt
Degree: Bachelor's degree

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