Responsibilities
- Client support technician is required to provide front-end support to clients for company's enterprise products
- Receive client calls and communicate with clients for issues, debug problems encountered at client sites
- Installing company products on client site
- Provide detailed testing for company products and solutions and communicate with the development team to explain the issues faced and verify them after being fixed.
- Assess and report issues while taking into consideration: customer perception, severity and priority of issue, functionality, usability, performance, user experience, etc.
- Improve Customer Satisfaction
Job Details
| Date Posted: | 2016-05-04 |
| Job Location: | Cairo, Egypt |
| Job Role: | Technology/IT |
| Company Industry: | Computer/Software |
| Monthly Salary: | US $500 |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Egypt |
| Degree: | Bachelor's degree |
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Integrator + Technical Support Engineers
Integrator + Technical Support Engineers jobs
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