You will be in charge of assisting Japanese customers in their technical inquiries.
Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.
 
Duties may include:
①Stay current with system information, changes and updates
②Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business
③Follow standard processes and procedures
④Research required information using available resources
⑤Identify and escalate priority issues per Client specifications
Working Conditions:
※Flexible with 9 hours rotational shifts (including lunch break) .
※休日はシフト制による週休2日制
※月例報酬額は6千~7千ポンド(年額7万ポンド)

Job Details

Date Posted: 2015-07-16
Job Location: Cairo, Egypt
Job Role: Customer Service
Company Industry: Technical/Maintenance

Preferred Candidate

Career Level: Entry Level
Degree: Diploma

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カストマー.サービス 「日本語」 / Japanese Customer Service Agent - stream global services
カストマー.サービス 「日本語」 / Japanese Customer Service Agent - stream global services jobs

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