1- Adhering to the customer service programs introduced by the company
2- Receiving customer’s complaints/ suggestions and working on providing appropriate resolutions
3- Feeding the complaints / suggestions in the system as per category
4- Following-up on the entered complaints / suggestions to ensure they are being handled appropriately
5- Following-up with the marketing department to close completed/resolved complaints / suggestions in the system
Job Details
| Date Posted: | 2016-05-25 |
| Job Location: | Cairo, Egypt |
| Job Role: | Customer Service |
| Company Industry: | FMCG |
Preferred Candidate
| Career Level: | Mid Career |
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Customer Service Advisor
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