Schedule appointments and visit existing customers to review product needs and determine other opportunities.
Link between customers and the company for up-to-date status of service, pricing, collection and complaint handling.
Update customers on a regular basis regarding all product changes and modifications.
Update customers’ accounts and database, for future sales and to be used for credit and collection segmentation.
Act as a focal point between artwork, sample design departments and the customer requests in order to get approval on the proposed sample before moving to the production phase.
Negotiate and finalize prices, terms of payments with customers and then report to receivables team to follow up on collection, and obtain sales manager approvals on low prices orders.
Follow-up with the Customer Service Department for deliveries status.
Manage account services through quality checks and another follow-up.
Coordinate with the Area Sales Manager to set the credit limit profile for the customers’ with respect to his payment and order requests history, so that customer can be granted payment facilities.
Investigate customer’s complaints to check whether it's related to quality, delivery or production, then assign it to the concerned team in order to get back to the customer after getting the final feedback whether a customer will granted credit, discount or any other compensation.
Support the Area Sales Manager in market analysis studies including market assessment for identifying potential customers.
Update the ICOS system with all data for new orders.
Avail sales forecast for the VIP customers and submit to Area Sales Manager.
Coordinate with Customer Service Department to provide the customer with innovative packaging solution
Job Details
| Date Posted: | 2016-06-19 |
| Job Location: | Cairo, Egypt |
| Job Role: | Sales |
| Company Industry: | Manufacturing and Production; FMCG |
Preferred Candidate
| Career Level: | Management |
| Gender: | Male |
| Nationality: | Egypt |
| Degree: | Bachelor's degree |
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